Terms of service
Terms of Service for MyPond Wholesale Online Store
Effective Date: [05/04/2023]
1. Introduction
Welcome to MyPond Wholesale Online Store. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our services, you agree to be bound by these Terms.
2. Eligibility
2.1 By placing an order through our store, you confirm that you are a business entity and have the authority to bind the entity to these Terms.
2.2 You must provide accurate and complete business information during the registration and ordering process.
3. Orders and Acceptance
3.1 All orders placed through our store are subject to acceptance by MyPond. We reserve the right to refuse or cancel any order for any reason.
3.2 Order acceptance is confirmed by email, detailing the products ordered, and pricing.
4. Pricing and Payment
4.1 Prices are listed in your chosen currency and are exclusive of VAT for UK customers, shipping, and handling charges, unless otherwise stated.
4.2 Payment terms will be specified at the time of order placement. We accept Card and Bank Transfer.
4.3 MyPond reserves the right to modify prices at any time without prior notice.
5. Shipping and Delivery
5.1 Shipping terms, including delivery tracking and costs, will be provided following your order confirmation.
5.2 MyPond is not responsible for delays in delivery due to unforeseen circumstances beyond our control.
6. Returns and Refunds
6.1 Returns are only accepted for defective products or as required by law. See our Returns Policy for more details.
6.2 To initiate a return, contact our customer service within 24 hours of receiving the goods.
7. Intellectual Property
7.1 All content on our website, including text, graphics, logos, and images, is the property of MyPond and is protected by intellectual property laws.
7.2 You may not use, reproduce, or distribute any content from our website without our express written permission.
8. Limitation of Liability
8.1 MyPond shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8.2 Our total liability to you for any claim arising from these Terms shall not exceed the amount paid for the products in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be resolved in the courts of England and Wales.
10. Changes to Terms
MyPond reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms regularly.
11. Contact Information
For inquiries or concerns regarding these Terms, please contact us at:
MyPond Wholesale Online Store
info@mypondwholesale.com
01270295992
Unit 5 High Carr Network Centre, Newcastle Under Lyme, ST5 7XE